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Customer Success Lead - Manufacturing

Sedona Staffing Services

1 Positions

ID: AD37EC5112EB4300B9BAD374CF11A5D1_47

Posted On 11/20/2023

Job Overview

Customer Success Lead

Dubuque, IA – On Site

$55k - $65k / year + bonus opportunity and full benefits package

Direct Hire

 

 

A local Dubuque, IA manufacturer is seeking a Customer Success Lead to lead customer and internal team members relationships to deliver value to customers. In this role you will provide high quality customer service through incoming calls and email communications. We’re looking for people-oriented professionals who are excited to grow in a cross-functional role and are comfortable speaking and partnering with a variety of customers. In this role you will ensure customers are informed about the latest company products, collect data and prepare reports regarding customers, assist with EDI implementation, maintenance of CRM system and customer programs. This is a direct hire opportunity, meaning the best fit candidate will go directly onto the hiring company’s payroll and be eligible for a full benefits package.

 

 

What we’d like you to bring to the opportunity:

  • Three or more years of professional working experience in a customer focus role (manufacturing environment preferred)
  • Be proactive and solution driven and skilled at follow up
  • Proficient in Microsoft Office Suite
  • Excellent verbal and written communication skills

 

 

Interested in learning more? Great! I want to chat with you too. Please share a copy of your resume to: amanda@careerpros.com

 

 

Primary Contact

10527

Nikki Kiefer

President/CEO,

563-556-3040x213

Phone

Phone

Phone

563-556-3041

Fax

nikki@careerpros.com

Email

True

False

True

Job Details

Categories

Clerical/Office Administration
Customer Service
Maintenance/Repair
Manufacturing
Sales/Service
Skilled Labor Trades

Location

Dubuque, IA

Job Type

Employee

Full/Part

Pay/Salary

60000.00

Company ID

352

Job REQ #

AD37EC5112EB4300B9BAD374CF11A5D1_47

# Positions

1

Start Date

20231120

End Date

20231226

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Sedona Staffing Services

About the Company

Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm.  We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.

In summary, Sedona specializes in finding the right fit for both job seekers and businesses.

Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.

Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.