Marketing Intern

Job Overview

DOCUMENT WRITER- INTERN

CONTRACT: LONG TERM PART TIME DURING SCHOOL AND THEN MORE HOURS DURING SUMMER ETC

WAGE: $20/HOUR

REMOTE: DUBUQUE IA

Job Description Summary – The Customer Document Writer Intern is an adept writer that translates technological information into customer-facing documents to help  customers understand the intricacies of a multi-faceted product suite. This role is critical to ensure communication meets industry mandates and provides clear communication post-incident.

Job Description – On a daily basis, general responsibilities of Customer Document Writer Intern include, but are not limited to, the following:

• Ensure timely communications
• Research, craft, and distribute complex external communications about operational issues impacting customer and employee productivity.
• Drafts external root cause analyses after service restoration
• Works with the Application/Service Owner and others to gather current details and craft messages for updates
• Ensures compliance with brand and legal protocol for all communications

Education – bachelor’s degree preferred (four-year)

Required Skills:

• ​Demonstrated written and interpersonal communication skill set – must exercise grammar and usage knowledge to communicate simply and concisely in written form.
• Strong analysis ability and must be oriented toward problem solving skills.
• Must be Proficient in Microsoft Word
• Exposure to technological environments

Preferred Skills

• Microsoft Office
• SharePoint
• Salesforce
• Portable Document Format (PDF)
• Experience in technological environments

Please submit resume to nikki@careerpros.com

Sedona Staffing Services is an Equal Opportunity Employer