IHH Care Coordinator-CCBHC Specialist

About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

About the Program

The Certified Community Behavioral Health Clinic (CCBHC) aims to provide a comprehensive range of mental health and substance-use disorder services, with an emphasis on helping vulnerable individuals.  These services include:

• Crisis mental health services
• Outpatient mental health and substance-use services
• Screening, assessment, and diagnosis
• Patient-centered treatment planning

This program will benefit uninsured, underinsured, and underserved residents in Dubuque and Jackson counties, by offering multiple services in a single location and creating a more accessible and seamless environment for clients.  The clinic’s goal is to remove barriers and improve access to care and reduce wait times to give our clients quicker access to services.

Your Responsibilities

As a IHH Care Coordinator-CCBHC Specialist, your primary responsibility includes providing mental and physical health care and services for assigned caseload as part of the IHH team. In addition, you will:

• Serve as a member of the interdisciplinary team, working closely with nursing, primary health care and auxiliary service providers.
• Assist with the enrollment process, which includes paperwork.
• Coordinate appointment scheduling, arrange transportation, and make follow-up calls as necessary.
• Provides continued education and reinforces ongoing whole health needs.

What You Need

• Bachelor's degree in social work, sociology, or psychology
• Valid driver's license and access to a reliable vehicle
• Ability to coordinate services and support for mental health, substance use and physical care
• Ability to communicate clearly and professionally to clients, staff, families, consulting psychiatrist and other professional staff.
• Thorough understanding and appreciation for the interdisciplinary nature of treatment for children and adults with mental health and substance abuse

What Makes You Stand Out

• Experience working with mentally ill clients in a community setting
• Excellent time management, organization, and flexibility

Competitive compensation and benefits package including:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with employer match
• Paid time off
• Paid holidays
• Staff development and training
• Sign on and retention bonus

Additional Information

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job posting are not considered the minimum requirements necessary to perform the job, but rather as guidelines. A complete list of job duties may be requested at any time during the job application process. Offer of employment contingent upon successful completion of criminal background checks and drug screening. EEO Employer/Protected Veteran/Disabled